An IT retainer service from Fresh Mango is like having your own IT technician available, at a fraction of the cost! With an extensive pool of technicians to draw upon we have extensive and up-to-the-minute knowledge of all matters IT.
With IT support from Fresh Mango, your IT support is in the best hands. You will always have a point of contact either via the phone or our unique TickIt system, JIM (available online 24/7). All work is carefully logged and assigned as soon as a requirement is raised.
Our IT retainer service plan provides clients with a 5-hour response time and a minimum number of hours of support per month. We provide “as requested” onsite or remote IT support services to retainer clients.
Factoring in the improvements brought by our IT retainer service (and 24/7 Tickit help desk), our clients save money when they engage us.
IT retainer service clients receive a guaranteed response time of 5 hours.
About our IT Retainer Service Plan
Our retainer support plan provides clients with a guaranteed service response time of 5 hours and a minimum number of hours of support per month. We provide “as requested” onsite or remote IT support services to retainer clients.