Information Technology Blog
Our Information Technology Blog. Find our latest news here.
Our Information Technology Blog
Information Technology Blog from Fresh Mango Technologies in the British Virgin Islands. Find out about recent news and tips from Fresh Mango.
Latest articles
Current IT, cyber security, Microsoft 365 and cloud insight for British Virgin Islands businesses.
Article20 Sept 2026Are Passwords Finally Dead? Why Passkeys Are the Smarter Choice for Your BusinessA practical guide for BVI businesses explaining passkeys, passwordless Microsoft 365 sign-in, MFA fatigue, credential stuffing and how to plan a passkey rollout.Read article 
Article21 Aug 2026Should You Repair or Replace Your Business Laptop? A 2026 Guide for BVI BusinessesShould you repair or replace your business laptop? Learn how BVI businesses can compare repair costs, downtime, security and replacement options.Read article 
Article11 Aug 2026Microsoft 365 vs. Private AI: Which Is Better for Your BVI Business?Artificial intelligence has officially moved from Silicon Valley boardrooms into everyday office life. Whether you run a bustling charter...Read article 
Article5 Aug 2026AI Cyber Threats: Why 2026 is the Year Hackers Got Smarter (And How to Stay Ahead)AI Cyber Threats - Let’s break down how AI is changing the game and how a proactive defense keeps you a few steps ahead.Read article - Article23 Jul 20267 Mistakes You’re Making with Network Security (That Are Costing Your BVI Business Money)Are you making these common network security mistakes? From flat networks to skipping MFA — learn how BVI businesses can fix them fast and save moneyRead article
- Article20 Jul 20267 Mistakes with Network SecurityAre you making these common network security mistakes? From flat networks to skipping MFA — learn how BVI businesses can fix them fast.Read article
Article10 Jul 2026Looking for Reliable Backups? (The 3-2-1 Rule)Wondering if your data is actually safe? Learn the 3-2-1 backup rule and how NeoVault offshore cloud backup gives BVI businesses bulletproof protection.Read article 
Article2 Jul 2026Does SEO Really Matter in 2026?Discover how to rank in AI search results (SGE, Perplexity) in 2026. Learn about Answer-First content and Entity SEO with Fresh Mango Technologies.Read article - Article27 Jun 2026Why Your Cyber Insurance Provider Might Reject Your Next Claim (And How to Fix It)Discover why cyber insurance claims get rejected in 2026 and learn how SMBs can protect their policies with MFA, patching, backups, and Cyber Essentials certification.Read article
- Article22 Jun 2026Microsoft 365 Security 101Protect your business with Microsoft Entra and Passkeys. Learn how to ditch passwords and stay secure with Fresh Mango Technologies' guide for SMBs.Read article
Article16 Jun 20267 Mistakes You’re Making with Employee Cyber Security Training (and How to Fix Them)Are you making these 7 common mistakes with employee cyber security training? Learn how to build a "human firewall" and protect your BVI business today.Read article 
Article2 Jun 2026Does Your IT Response Time Really Matter in 2026? The Truth About ProductivityDiscover how IT response times impact business productivity in 2026. Learn about Fresh Mango Technologies' 4-hour SLA and proactive Managed IT services.Read article 
Article28 May 2026Why Everyone Is Talking About Outsourced IT Support (And Why Your Business Needs It Now)Discover why SMBs are switching to outsourced IT support. Learn about proactive maintenance, guaranteed response times, and local BVI expertise from Fresh Mango.Read article 
Article20 May 2026Are You Making These Common Phishing Mistakes? How AI is Changing the Game for BVI Businesses.AI is making phishing harder to spot. Are you making these 9 common mistakes? Learn how Fresh Mango Technologies protects BVI businesses from modern cyber threats.Read article - Article15 May 2026Microsoft 365 Security 101: A Beginner’s Guide to Protecting Your Team on TeamsThink your cloud is a fortress? Learn how to lock the doors with our Microsoft 365 Security 101 guide. Fresh Mango Technologies shows you how to protect your team on TeamsRead article
- Article7 May 202610 Reasons Your Website Isn’t Bringing in LeadsIs your website ghosting potential clients? Discover 10 common reasons your site isn't generating leads and how Fresh Mango can fix itRead article
- Article28 Apr 2026Do You Really Need Offline Backups? The Truth About Protecting Your Data in 2026It is a fair question to ask: Do you really need offline backups anymore?The short answer is: Yes, more than ever.Read article
- Article31 Mar 2026AI and phishingAre You Making These Common Cyber Security Mistakes? How AI and Phishing is much Harder to Spot in the AI ageRead article
- Article24 Mar 20267 Mistakes You’re Making with Microsoft 365 Security (and How to Fix Them)Is your Microsoft 365 security environment a fortress or a screen door? For most small and medium businesses (SMBs)...Read article
- Article4 Sept 2025Unlock Peak Productivity: Why Two (or More!) Monitors Are Your New Best FriendUnlock Peak Productivity: Ever feel like you're constantly alt-tabbing, searching for that one window buried under a mountain of others?Read article
- Article20 Sept 2024Did you forget your Microsoft 365 password?Did you forget your Microsoft 365 password? Here’s how to reset your Microsoft 365 password if you forget it.Read article
Article16 Sept 2024How a Microsoft Phone Scam nearly destroyed a businessHow a Microsoft Phone Scam nearly destroyed a business, and how intervention from Fresh Mango averted disasterRead article - Article8 Feb 2023Top Three Cyber Security TipsHerewith are our main Cyber Security Tips for maintaining the security of your IT systems: patching, TFA and Vigilance.Read article
Article30 Aug 2022Do I Have To Upgrade To Windows 11 Yet?You don’t have to upgrade to Microsoft Windows 11 yet! Windows 10 will remain in support by Microsoft until 2025.Read article 
Article29 Jun 2022A Day in the Life of an IT Support TechnicianI thought it may be interesting to write up what a typical day as an IT Support Technician at Fresh Mango Technologies is like.Read article - Article29 Apr 2022Current Supply Chain and Cyber challengesNetwork switch availability is the biggest concern. Switch lead times are now at four months and prices are increasingRead article
- Article4 Mar 2022The Ideal computer setup from Fresh Mango Technologies (Part 3)In this blog I will set out the ideal setup for your business IT systems. It represents current best practice for small and...Read article
- Article10 Feb 2022Why Hackers HackWhy Hackers Hack - latest blog piece from Fresh Mango Technologies. Victims of hacks and attempted hacks often take it personally. Why me?Read article
- Article10 Feb 2022The Ideal computer setup from Fresh Mango Technologies (Part 2)The ideal setup for your business IT systems. It shows best practices for small/medium businesses, with an eye on cyber security.Read article
- Article10 Feb 2022The Ideal setup for your IT Systems (Part 1)In this blog, I will set out the ideal setup for your IT systems. It represents current best practices for small and medium-sized businesses.Read article
- Article28 Oct 2021Windows 11 has finally arrivedThe newest edition to Windows has finally arrived, Windows 11 was released by Microsoft on 5th October 2021. You can find out more...Read article
Article20 Dec 2019The Importance of SOPs in Information TechnologyStandard Operating Procedures (SOPs) first came into common business parlance and usage in the manufacturing industry post-World War II.Read article - Article18 Oct 2019How to reduce your reliance on your IT companyI’m evangelical about ensuring my businesses educate our customers on all matters IT, so you can actually REDUCE your reliance on your IT company.Read article
- Article19 Jul 2019Backing up and protecting your data - the basicsI was asked at a networking meeting recently for recommendations on best practice for backing up a laptop. It was in the context of an...Read article
- Article24 Nov 2018Email PhishingEmail phishing blog piece from Guy Phoenix at Fresh Mango - how easy it is for even cyber-aware people to click the wrong link.Read article
- Article20 Nov 2018Importance of Processes in all businessesVideo Log from CCS and Fresh Mango MD Guy Phoenix on the importance of processes and training.Read article
Resources and guides
Reference pages, product notes and service explainers from the Fresh Mango knowledge base.
PageA Comprehensive range of IT Support ServicesIT Support Services from Fresh Mango Technologies based in the British Virgin Islands - providing you with first class on-site...Learn more - PageAbout UsBVI Computer Services and IT services from Fresh Mango Technologies. The premier IT support provider in the British Virgin Islands...Learn more
- PageAI Penetration TestingAI Penetration Testing is the next evolution in cybersecurity. Our service simulates real-world cyberattacks to identify vulnerabilitiesLearn more
- PageAnti-SpamA professional Anti-Spam Software solution helps mitigate the cybersecurity threat from spam emails and also reduces spam in your inboxLearn more
PageAnti-VirusA professional Anti-Virus software ensures that if viruses do get through to your system, they are quarantined and neutralized immediately.Learn more 
PageBusiness Management with JIMThere is so much more to JIM than sales, operations, projects and accounts. JIM business management options...Learn more - PageBVI Computer SalesBVI Computer Sales based at R&R Malone Complex. We stock PCs, Laptops and provide a bespoke ordering service with manufacturer warranty.Learn more
- PageCloud ServersManaged cloud services including Microsoft 365, SharePoint, Copilot, Azure, cloud backup, migration and business continuity from Fresh Mango.Learn more
PageCloud to Cloud BackupCloud Backup is increasing in importance as more businesses move their data to the Cloud. Fresh Mango recommends the best solutions.Learn more - PageComplete Cyber ProtectionComplete Cyber Security from Fresh Mango Technologies. As IT, website and cyber experts, our team assist individuals and...Learn more
PageComputer Health ChecksFresh Mango Technologies conduct computer health checks for customers in every industry. We can conduct them as a one-off, on a regular basis or as MSP.Learn more - PageComputer PeripheralsComputer Peripherals are an integral and essential element of any workstation setup. Get yours at Fresh Mango Technologies!Learn more
- PageComputer Server Health ChecksServer health checks are essential for the smooth and secure operation of your server and network. Contact Fresh Mango today!Learn more
- PageContactIT Support - Contact Fresh Mango Technologies for all your computing, IT, networking and website requirements in the British Virgin IslandsLearn more
- PageCoronavirus - working from homeIf you need to work home due to the coronavirus, we recommend either setting up a VPN or providing access from a remote...Learn more
- PageCyber BaselineCyber Baseline is a cost-effective, UK Government-backed scheme that will help you to protect your organisationLearn more
- PageCyber EssentialsCyber Essentials is a cost-effective, UK Government-backed scheme that will help you to protect your organisationLearn more
- PageDiscuss IT Outsourcing with our expert advisorsFresh Mango have put together some ideas, recommendations and considerations for IT outsourcing and outsourced IT support.Learn more
- PageDownload our Quick Guide to IT Outsourcing!IT Outsourcing to the experts at Fresh Mango Technologies will be one of the best decisions you EVER MAKE! Contact Fresh Mango for all your IT needs todayLearn more
- PageEndpoint Detection and ResponseComprehensive endpoint detection and response provides a step-change improvement in your cyber security. Contact Fresh Mango BVI.Learn more
- PageFAQFresh Mango FAQ - Fresh Mango answer your frequently asked questions. Find out about all these answers to all things IT on our FAQs pageLearn more
PageFortinet RoutersHigher-specification Fortinet Routers provide access to Next-generation firewalls. These filter network traffic to protect an organizationLearn more - PageFREE Cyber Security Health Check AssessmentCyber Security health check questionnaire - Completions is quick and easy and we will perform a free assessment of your IT systems and setup.Learn more
PageFREE Website health checkClaim your FREE Website Health Check today from Fresh Mango Technologies. Learn more about the benefits of a website health check for your website.Learn more - PageFREE Website SEO ReviewWe offer a FREE website SEO review and will provide a report of our findings from the analysis of your website. The report will...Learn more
- PageFresh Mango RecruitmentFresh Mango Recruitment - Submit your application and you are taking the first step in what will be an awesome career...Learn more
- PageGaming ComputersChoosing a bespoke, custom-built gaming computer offers significant advantages over buying a mass-produced system.Learn more
PageGDPRFresh Mango can prepare you for GDPR assessment through our assessment and implementation services. Services available across the Caribbean and USALearn more - PageGoogle AnalyticsGoogle Analytics is a free and invaluable addition to your website. Analyse your website traffic so you can make improvements.Learn more
- PageHome Security CamerasHome security cameras are vital for monitoring your home, office or stores. We recommend installing IP Cameras and an NVR System.Learn more
PageHosted DesktopsHosted Desktops (also known as Desktop as a Service or DaaS) provide your users with a familiar Microsoft Windows environment on a virtual desktop.Learn more - PageImpreza FeaturesImpreza theme provides responsive and flexible design.All page layouts works perfectly on all devices, from large monitors to mobile phones...Learn more
- PageIT ProductsComputer Equipment from Fresh Mango include computers, PCs, UPS, Laptops, business servers, computer peripherals...Learn more
- PageManaged Co-Location HostingFresh Mango's managed co-location service provides a server as your own BVI-based ‘cloud’ server or as a backup...Learn more
- PageManaged Detection and ResponseGain peace of mind with VIPRE Endpoint Managed Detection and Response from Fresh Mango Technologies. Contact us today!Learn more
PageMicrosoft AzureMicrosoft Azure Clouds service, commonly referred to as Azure, is a cloud computing service created by Microsoft.Learn more - PageMicrosoft Office 365 MigrationFresh Mango Microsoft Office 365 migration projects for businesses. It requires careful planning and management and is not an...Learn more
- PageMicrosoft Out of Support DatesOut of Support dates from Microsoft - check out all the key dates so you can prepare in advance for any IT infrastructure...Learn more
PageMicrosoft SharepointIs your company moving to the cloud? then you should consider Microsoft Sharepoint!If you have more than 2 or 3 staff...Learn more 
PageMicrosoft TeamsMicrosoft Teams is the hub for teamwork in Microsoft 365. Invite everyone you work with to chat, meet, call, and collaborate all...Learn more - PagePassword Manager1Password is a market-leading Password Manager trusted by millions of users and thousands of businesses worldwideLearn more
PageRecent IT ProjectsRecent IT projects undertaken by Fresh Mango Technologies, you can find out about some of our recent IT projects below...Learn more - PageSafer Internet Day BVISafer Internet Day BVI is organised in February of each year to promote safer and more responsible use of online technologyLearn more
- PageSearch Engine Optimisation (SEO)Search Engine Optimization (SEO) ensures that each page on your website ranks as highly as it can for specific keywords and phrases.Learn more
- PageSEO and Content ManagementSEO and Content Management from Fresh Mango, including website content management, website SEO, website search engine optimisationLearn more
- PageSign Up for a NeoVault AccountSign up for a neovault account on fresh mango technologies BVI. neoVault is an online-based disaster recovery solution. Depending on your...Learn more
- PageTwo-Factor AuthenticationTwo-factor Authentication is an essential element of digital life. It's important to protect your identity, data and online life.Learn more
- PageUK Sister CompanyFresh Mango UK is our sister company based in the United Kingdom. They have been part of the Fresh Mango family since 2015Learn more
- PageUniFi WifiUniFi Wifi products are industry-leading hardware in the field of home and business Wifi. There are products to suit every Wifi requirement.Learn more
- PageVetting AI Tools for Business UseBefore approving any AI tool for use in your organisation, it’s essential to proceed with Vetting AI Tools.Learn more
PageVideo ConferencingVideo Conferencing is increasing in importance. Fresh Mango can implement the best Video Conferencing solution for your business.Learn more - PageWebsite backupsWebsite backups are as important as any other backups you have in place for your systems. A website can become corrupted...Learn more
- PageWebsite Disaster RecoveryWebsite Security is vital: ensure that you have a website disaster recovery plan in place for your website in case a disaster happens.Learn more
- PageWebsite firewallOur Website Firewall (WAF) stops bad actors, speeds up load times, and increases availability of your website. Gain peace of mind...Learn more
- PageWebsite health checksWebsite Health Checks from Fresh Mango Technologies help to ensure your website runs smoothly and securely. Get a clean bill of health!Learn more
- PageWebsite Social mediaWebsite Social media integration is a key element to any online and digital marketing strategy. Fresh Mango can advise and assist you.Learn more
- PageWindows 11Windows 11 was released by Microsoft on 5th October 2021. You can find out more about the latest Microsoft operating system from Fresh Mango.Learn more
PageWorking from HomeWorking remotely can be setup for you and your staff, whether working from home or working away from the office on business.Learn more
Article archive
Older articles kept online for reference. Some describe services, products or advice that have since moved on.
- Custom build PC2021
- Why don’t I have Administrator Credentials on my PC or Laptop?2021
- Fresh Mango’s Guide to On-premises (physical) servers and Cloud servers2021
- The importance of Backups2020
- Why you should leave your computer switched on2020
- Home working - some additional recommendations2020
- Text Scams Increasing2020
- Recent Cyber Frauds highlight the need to remain diligent2020
- Working from home requirements2020
- Free Public wifi2019
- Why Companies like yours are seeking Cyber Hygiene Training for their staff2019
- The impact on a Brand of a cybersecurity breach2018
Company history
Early Fresh Mango news, announcements, events and customer stories, preserved as part of our record since 2008.
- Phishing emails Webinar2021
- What is high-tech?2020
- How Did Jack Daniels Do It?2020
- Podcast - Cyber Security on Great Yorkshire Radio2019
- Interview with Guy Phoenix, Group Managing Director, on the Harrogate Podcast.2019
- The Governor's Speech at Fresh Mango's Tenth Anniversary2018
- Wifi at Major events2018
- Upgrades to neoVault cloud backup disaster recovery solution2018
- Many thanks!2018
- Windows 10 Pro for Workstation PCs - A new edition of Windows!2017
- Foundations of IT Security2017
- Highly professional service2017
- Website Security: Mossack Fonseca's Achilles Heel2016
- "DROWN" Security Vulnerability2016
- Craig Web, Virgin Group IT Services2015
- Calum McKenzie, Folio Corporate Services2015
- Elton Georges, BVI Ombudsman2015
- Victoria Chapman, Captiva Group2015
- Fresh Mango conducts full IT security audit2015
- Children & Technology: Cookies, Webs & Touchscreen2015
- Laptop Buying Guide2014
- Security Case Study: Hacked by Social Engineering2014
- Making Technology Work For You: Glympse2013
- Scareware Malware Hits BVI2012
- Remotely Accessing a PC with LogMeIn2012
- Windows 'Gadgets' Security Flaw2012
- Formatting WAV Files for Use with Cisco UC500s2012
- Colin O'Neal, Joma Properties Ltd2012
- Joanna Vass, SHRM2011