How can I access my systems from home?
Are you frustrated with access to your systems? We recommend a VPN. A VPN is secure and provides the best approach for home working.
FAQ · Accessing Systems From Home
The recommended way to access your business systems from home is through a VPN (Virtual Private Network), which creates a secure, encrypted connection between your home device and the office network, giving you the same access as if you were physically in the office without exposing systems to the open internet.
Why a VPN is the recommended approach
Without a VPN, remote access typically means either exposing specific systems directly to the internet — a significant security risk — or working with limited, disconnected copies of files. A VPN avoids both: it tunnels traffic securely between your home device and the office network, so you can reach shared drives, internal applications and print services exactly as you would on-site.
What to consider when setting up home access
- Use a wired network connection where possible, since wifi instability is the most common cause of VPN drop-outs.
- Ensure the home device connecting to the VPN meets the same security standards (antivirus, patching) as an office device.
- Set up multi-factor authentication on the VPN connection itself, not just on individual applications.
- Agree with your IT provider which systems and files should be accessible remotely, rather than defaulting to full network access.
Frequently asked questions
Is a VPN safe to use over home wifi?
Yes, the connection itself is encrypted and secure; the more common issue is stability rather than security — wifi drop-outs can interrupt the VPN session, which is a separate, fixable problem.
Do I need special hardware at home for a VPN?
Usually not — VPN software is installed on the device itself; occasionally a specific configuration is needed on your home router, which Fresh Mango Technologies can advise on.
Can multiple staff use VPN access at the same time?
Yes, VPN access is normally licensed and configured per user, so multiple staff can connect from home simultaneously without affecting each other's access.
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