Fresh Mango Technologies provides a world-class cloud backup service solution called NeoVault.
"How do I get my data back if my computer has a problem/fails/is lost"? This is a question we're asked a lot, and the first thing we always say is it's not a matter of "If" but "When". Computer hardware fails just like any other manufactured item, with the notable difference that your life or business is probably on your computer.
So backing up your computer is essential, and our Cloud backup service makes it incredibly simple. When the strongest Atlantic Hurricane in history struck the British Virgin Islands on 6th September 2017, many of our clients IT systems were destroyed. Thanks to Neovault they were back up and running in a matter of days - hours in some cases. Clients who had chosen less-robust backup solutions were not so fortunate. For companies in offshore locations such as the BVI, backing up data to remote locations can present a difficult decision as most cloud based backup solutions hold their data in the U.S. To address this issue, Fresh Mango provide a cloud backup service solution called NeoVault. NeoVault backs up data over your internet connection to our BVI-based servers, giving you peace of mind that your data is backed up with the assurance that it is still in a restricted offshore location. The added bonus of your data being so close is if the worst happens and you suffer catastrophic data-loss (for example an office fire), your full data set can be retrieved within hours.NeoVault Backup Solution
NeoVault is Fresh-Mango's online-based disaster recovery solution. Depending on your requirements you can choose to back up your data in an offshore jurisdiction (the British Virgin Islands) or the USA. Either way, Neovault is a premium secure solution. Neovault is simple to install and operate, with an intuitive web-based interface. You can choose what data to backup, when to back it up and how often. Slow internet connection? No problem! Once your initial setup has completed, Neovault daily backups analyse those files that have changed in the previous 24 hours and only upload those. This means that even with a slow connection, file backups can complete without any problems on a daily basis. Thanks to Fresh Mango's competitive pricing, Neovault is affordable for small, medium or large businesses alike. Individuals can also protect their sensitive or valued data with Neovault. Further technical information on Neovault is provided below.Backup Types
Built on a powerful software framework, our cloud backup service Neovault supports Microsoft Exchange Servers (mailboxes and databases), SQL Servers, Sharepoint Servers, Bare Metal Backup for full server recovery and standard file and folders backups. More information on these backup types is available below.A bare metal backup is capable of backing up an entire server or PC and restoring it to different hardware (hence the term bare metal) 'as is'. NeoVault's Bare Metal backup can be used to perform not only a standard bare metal restore but the resulting backup can also be converted to a Virtual Machine and mounted in a virtual server environment - this provides huge flexibility and also enables good solid testing of bare metal backups. The backup file is a VHD file (Hyper-V file) but can be converted to a VMDK for use in a VMWare environment. We recommend this solution for companies looking for complete disaster recovery against server damage, theft or catastrophic failure.NeoVault can backup Exchange Server 2000 through to 2016 via the Exchange Server Data API (so no downtime is required for the backup) and it is capable of backing up either entire storage groups or individual databases. Backups can run in either incremental or differential mode. NeoVault also has a unique feature called 'Pseudo Full Backup' where it mimics a full backup of the databases, thus releasing the log files but only transferring the 'changed data' to our backup servers, keeping backup time down and bandwidth usage to a minimum.Backup your SQL Server databases while they are in use due to NeoVault's integration with the SQL Server VDI API. You can perform full, differential and transaction log backups. As with all the NeoVault backups, the data is handled to minimize the use of bandwidth.A standard backup of your file and folders can also be performed by NeoVault, providing not only an excellent offsite backup but also a simple way to retrieve files or folders accidentally deleted from your network.Encryption Details
All data backed up by NeoVault is encrypted during transit and in storage - including copies stored locally (if you choose to), ensuring it is not possible for an on-premise backup drive to be stolen and accessed.
NeoVault supports three of the main industry standard encryption methods:
- AES-128 (default). This method is a block cipher adopted as an encryption standard by the U.S. government. It has been analyzed extensively and is now used worldwide.
- AES-256 is more secure but slower version of AES-128 method.
- Blowfish-448 provides a good encryption rate in software and no effective cryptanalysis of it has been found to date.




