How We Help – IT Provider Due Diligence- Fresh Mango BVI

Fresh Mango provides a comprehensive set of IT support plans to cater for customers of all sizes and requirements.

If you don’t have any in-provision/house IT or computer support, then look no further! Fresh Mango will be your go-to IT support provider, and at a fraction of the cost of full-time staff.

Our IT Provider Due Diligence Guide explains how we work and all the benefits you will get when you outsource your IT with Fresh Mango. It will also highlights our guarantees to customers when working with us. To find out more about our guarantees and what’s included in our IT support plans, you can download our guide to IT Provider Due Diligence below.

IT Provider Due Diligence

We do things differently..

Well, we like to think we do things differently, this is why!

Focus

IT is what we do, and it’s all we do!

Service

Everyone says they offer top service (Have you ever heard anyone say they don’t?!!) We don’t talk the talk, we walk the walk. Customer service ethos is driven into every member of staff from the top.

On-Site Visits

You’ll actually see human beings – Regular, scheduled on-site technician visits to see all staff and ascertain any issues

Show stoppers

‘Critical tickets’ alert all staff (that’s everyone in the company) by text and email for show-stopper issues

Capability

Our staff receive ongoing training commensurate with their level of career development. Technicians receive training at least weekly to keep them up-to-date. As a team, there are very few IT problems we haven’t already seen. Working with our cyber partners, we have also developed one of the strongest cybersecurity offerings. We truly believe in the importance of keeping business local and friendly – we are certainly local and like to think we’re friendly!

Contact Fresh Mango Technologies today for your IT support requirements.