What is an SOP? Good question! An SOP is a Standard Operating Procedure. It originates from manufacturing environments where standardisation of processes and procedures is used as a key element of ensuring product quality and consistency.

In the same way, at CCS we have SOPs in place for the work we do for our clients. From something as straightforward as creating a new email account to configuring an entire server and network. SOPs are one of the many behind-the-scenes ways in which we ensure our customer service remains first-class. Contact Fresh Mango for more information.