Bob and the Fresh Mango Team have been doing some great work in the BVI and really helped us out in our time of need. I’ve been thoroughly impressed with their can do attitude, flexibility and on-going input & support and would highly recommend them to others in the regionCraig Webb, Group IT Services Manager, Virgin Management
Fresh Mango were contacted immediately after the fire at Necker Island to work with the Virgin Group’s global service provider to implement disaster recovery protocols, deploy emergency networking and communication systems and provide general support to Necker Island staff and guests to mitigate the effects of the fire.
We immediately contacted our channel partners Digicel and formulated a plan for provisioning and distributing Internet access across the island.
We also worked with various suppliers to get rack, cabling, server and workstation equipment delivered urgently.
Within a few hours of receiving the first call, we had dispatched two technicians to the island with a pallette of supplies. The same day had basic networking, printers and cellular based Internet connectivity.
Witihn 24 hours we had worked with Digicel to convert an existing cellphone tower to provide 1MB DIA connectivity, running exterior grade cables across the island and reconfiguring powerline LAN adapters to use electrical cabling to further extend connectivity.
Once urgent connectivity was restored, we then spent several days installing servers, configuring MESH networking and further restoring enterprise IT infrastructure to the island.
Client: Necker Island (Virgin Group)
Date: 23rd August 2011
Type: Network Provisioning, Macgyvering, Cabling, IT Support
