We’re asked this question from time-to-time, and the short answer is it is standard IT policy for any professionally managed IT network. If you’re keen to understand why this is the case then read our detailed blog piece here
We’ve written a blog piece about this to tell you more: https://freshmango.com/physical-cloud-servers-guide/
You can raise a support TickIt 24/7 online at https://support.freshmango.com/customer/login. To contact FreshMango, you’re always free to call us or send an email if you’re interested. If we happen to miss you, we’ll do our best to get back in…
Should I spend money in backups? You may consider that the likelihood is low, so therefore it’s a risk worth taking. Is it though? Is the likelihood of a data corruption or computer failure low? Frankly, no it is not….
We’re often asked if its best to switch your computer off every day. Our answer is ‘no’, and we recommend leaving PCs switched on. Read more here https://freshmango.com/leaving-pcs-switched-on/
Most people connect to the internet at home using wifi. This is fine of course, but if you have a VPN link to your server, you may find it regularly drops out. This is because your wifi connection often drops,…
Do you work from home occasionally? Are you frustrated with access to your systems? Perhaps you need some guidance on latest practice on how to do this? We recommend a VPN (Virtual Private Network). A VPN is secure and provides…
What is patching? Patching is another word for updating your operating systems on your server, PCs, Laptops and Macs. It even applies to your smartphone and tablet. Microsoft and Apple regularly issue updates to their operating systems. These updates typically…
Absolutely! Standard Operating Procedures in IT Support: – Ensure best practice could be shared across our Group companies – First-class IT management requires the same expertise, training and knowledge no matter where you operate – They allow technicians on either…
What is an SOP? Good question! An SOP is a Standard Operating Procedure. It originates from manufacturing environments where standardisation of processes and procedures is used as a key element of ensuring product quality and consistency. In the same way,…
