Cyber security service

Fresh Mango provides a Cyber security service for company networks, remote users, website and applications and much more.

Security operations analyst monitoring threat protection dashboards.

Cyber Security Services · Road Town, Tortola, British Virgin Islands

Fresh Mango Technologies provides cyber security services to businesses in the British Virgin Islands and the wider Caribbean: security assessments, vulnerability scanning, ransomware protection, email and Microsoft 365 hardening, managed detection and response, staff awareness training and Cyber Essentials certification support.

Fresh Mango Technologies (also known as Fresh Mango BVI) is an IT services company based at R Malone Complex, Pockwood Pond, Tortola, British Virgin Islands, and has supported BVI businesses since 2008. Cyber security work is delivered remotely or on-site, with specialist consultancy through the group's cyber security practices, Complete Cyber Security and The Cyber Guys.

Services are sized for small and medium-sized businesses as well as regulated firms — law, trust, corporate services, insurance and accounting — that must show clients, auditors and insurers that security controls are in place.

What Fresh Mango's cyber security services include

Business cyber risk assessment and a free cyber security health check as a starting point.
Network security reviews, from a single application test to a full test of every system in scope.
Vulnerability scanning of servers, desktops, laptops, mobile phones and network devices.
Patch status reviews for Microsoft, macOS and Linux systems and third-party applications.
Network, software and antivirus audits covering every connected device.
Compliance status audits against frameworks such as PCI DSS and ISO/IEC 27001.
Microsoft 365 security: multi-factor authentication, conditional access, Microsoft Defender and email protection.
Endpoint protection and VIPRE Endpoint Managed Detection and Response with 24/7/365 monitoring.
Staff cyber awareness training and simulated phishing campaigns.
Cyber Essentials and Cyber Baseline certification readiness.

How Fresh Mango protects businesses against ransomware

Ransomware protection works in three layers, and Fresh Mango's Cyber One package was built to put all three in place for small and medium-sized businesses.

1. Make an attack less likely

Weekly server patching, business anti-spam filtering, professional antivirus and endpoint protection, multi-factor authentication on every Microsoft 365 account, and a simulated phishing email to staff so the business can see who would have clicked and target training where it is needed.

2. Detect it quickly

Continuous monitoring of traffic reaching your server, with high-level threats alerted to you and to the security team so action can be taken immediately. For businesses that need round-the-clock threat monitoring, Fresh Mango provides VIPRE Endpoint Managed Detection and Response, with 24/7/365 monitoring by VIPRE's global security team and remediation carried out by Fresh Mango.

3. Recover without paying

Nightly cloud backup plus a local backup device, so an infected computer can be wiped and restored rather than ransomed. Fresh Mango's NeoVault backup service lets a business choose whether its backups are held in the British Virgin Islands (an offshore jurisdiction) or the USA, with daily incremental backups, file-level and full-server (bare metal) recovery. When Hurricane Irma struck the British Virgin Islands on 6 September 2017, Fresh Mango clients using NeoVault were back up and running within days, and in some cases hours.

Who delivers the work

Day-to-day security is handled by the same Fresh Mango engineers who support your computers, network and Microsoft 365, so security changes are made by people who already know your systems.

Specialist assessments, certification and consultancy are delivered through the group's cyber security practices, Complete Cyber Security and The Cyber Guys.

Where these services are available

On-site support covers Road Town and the rest of Tortola, with visits to Virgin Gorda and the other islands of the British Virgin Islands. Remote support, Microsoft 365, cloud and cyber security services are delivered to businesses across the wider Caribbean.

Fresh Mango is part of a group with sister companies in the United Kingdom (Fresh Mango UK) and the United States (Fresh Mango USA); specialist cyber security consultancy is delivered through the group's cyber security practices, Complete Cyber Security and The Cyber Guys (thecyberguys.uk).

Layered cyber security compared with antivirus alone

Consideration	Layered protection from Fresh Mango	Antivirus only
Ransomware recovery	Tested cloud and local backups, restore instead of paying	Data may be lost if the attack gets through
Phishing	Email filtering, MFA and staff training	Relies on staff spotting every fake email
Detection	Continuous monitoring and 24/7 managed detection available	Only what the antivirus product recognises
Evidence for clients and insurers	Assessments, reports and certification support	Little to show beyond a licence

When should a business use this?

A cyber insurance or client questionnaire

Assess current controls, close the gaps and evidence MFA, backups, patching and training.

Preparing for Cyber Essentials

Readiness review and remediation before certification.

After a phishing or ransomware scare

Contain, restore from backup, harden Microsoft 365 and add monitoring.

A growing team with remote workers

Secure identities, devices and remote access as the business adds staff and locations.

Frequently asked questions

Is there a cyber security company in the British Virgin Islands that handles ransomware protection?

Fresh Mango Technologies, based in Tortola since 2008, provides ransomware protection for BVI businesses: patching, email filtering, endpoint protection, multi-factor authentication, staff phishing tests, continuous monitoring, 24/7 managed detection and response through VIPRE, and NeoVault cloud backup with local backup so systems can be restored rather than ransomed.

Can cyber security work be done remotely?

Yes. Fresh Mango carries out cyber security services remotely or on-site. Assessments, scanning, Microsoft 365 hardening and monitoring are usually remote; on-site work is available in Road Town, Tortola and across the BVI.

Do you support businesses outside the BVI?

Yes. Remote cyber security, Microsoft 365 security and monitoring services are available to businesses across the Caribbean, with specialist consultancy through Complete Cyber Security and The Cyber Guys.

What should we do first if we suspect ransomware?

Disconnect affected devices from the network, do not pay the ransom, note what you see on screen, and contact Fresh Mango straight away. Existing clients should log the request through their usual support channel so it is prioritised.

Is cyber security suitable for a small business or start-up?

Yes. Small businesses are often targeted because their defences are weaker. Fresh Mango's Cyber One package was designed to give SMEs the essentials — patching, anti-spam, antivirus, backup, phishing testing and monitoring — at an affordable level.

Related services and guides

Practical advice, no obligation

Find out how exposed your business is

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Fresh Mango provides a Cyber security service for networks, remote users, websites and applications and much more. With heightened concerns over data privacy & security and hackers developing more and more sophisticated tools & techniques, it's never been more critical to ensure your data is not only backed up but safe and secure.

We also provide unique security consultancy and testing services with our trusted and certified UK partners from our UK sister company. All our cyber security services can be carried out remotely or on-site offering the client flexibility. Using a mixture of software and analytics we can determine how secure your information is online – through your web and social media presence, and through Internet gateways into your own networks. This will include:

Network Security Overview

Tailored to your requirements, the overview can range from a single application test to far-reaching tests where no vulnerability information is provided and every system and network is in scope.

Vulnerability Status

Full Network Vulnerability scan with the most recently software releases exploits and techniques to identify vulnerabilities before hackers do
Not just servers, desktops and laptops – mobile and network devices too. In fact mobile devices are often extremely vulnerable.

Patching Status

Patch Management status for Microsoft, Mac OS X and Linux, operating systems and applications
Patch Management for third party applications – Web browsers and other applications

Full Network Audit

Full machine information including hardware configuration for every connected device

Software Audit

Full list of software installed on all connected devices

Anti Virus Audit

Confirmation of AV product and update status

Compliance Status Audit

PCI DSS
HIPPA
SOX
GLBA
PSNCoCo
FERPA
ISO/IEC 27001/2
FISMA
CAG
NERC CIP

Business Cyber Risk Assessment

Full Cyber Risk Assessment for the business

Security Information Sheets

Download our security services infosheet here:Download Our Security Infosheet

Live Botnet Activity

Check out this live map of botnet activity (networks of hacked computers) across the globe:View Botnet Map

Free guide: Protect Your Digital Life

Practical cyber security checklists for business owners, professionals and families.

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