Guy Phoenix
Articles written by Guy Phoenix, Owner and Managing Director of Fresh Mango Technologies.
Published articles
Article29 Oct 2026Microsoft Copilot for Business: A Practical Starter Guide for BVI CompaniesLearn what Microsoft Copilot can do for BVI businesses, how to prepare your Microsoft 365 environment, and how to introduce AI securely and usefully.Read article 
Article22 Oct 2026Business Email Compromise: How BVI Businesses Lose Money to Fake Invoices (And How to Stop It)Learn how BVI businesses can prevent business email compromise, fake invoices, payroll redirection and fraudulent payment instructions with practical security controls.Read article 
Article7 Oct 2026IT Budgeting for 2027: A Practical Guide for BVI BusinessesLearn how BVI businesses can plan a practical 2027 IT budget covering support, Microsoft 365, cybersecurity, backup, hardware, power protection, websites and AI.Read article 
Article20 Sept 2026Are Passwords Finally Dead? Why Passkeys Are the Smarter Choice for Your BusinessA practical guide for BVI businesses explaining passkeys, passwordless Microsoft 365 sign-in, MFA fatigue, credential stuffing and how to plan a passkey rollout.Read article 
Article21 Aug 2026Should You Repair or Replace Your Business Laptop? A 2026 Guide for BVI BusinessesShould you repair or replace your business laptop? Learn how BVI businesses can compare repair costs, downtime, security and replacement options.Read article 
Article11 Aug 2026Microsoft 365 vs. Private AI: Which Is Better for Your BVI Business?Artificial intelligence has officially moved from Silicon Valley boardrooms into everyday office life. Whether you run a bustling charter...Read article 
Article5 Aug 2026AI Cyber Threats: Why 2026 is the Year Hackers Got Smarter (And How to Stay Ahead)AI Cyber Threats - Let’s break down how AI is changing the game and how a proactive defense keeps you a few steps ahead.Read article - Article23 Jul 20267 Mistakes You’re Making with Network Security (That Are Costing Your BVI Business Money)Are you making these common network security mistakes? From flat networks to skipping MFA — learn how BVI businesses can fix them fast and save moneyRead article
- Article20 Jul 20267 Mistakes with Network SecurityAre you making these common network security mistakes? From flat networks to skipping MFA — learn how BVI businesses can fix them fast.Read article
Article10 Jul 2026Looking for Reliable Backups? (The 3-2-1 Rule)Wondering if your data is actually safe? Learn the 3-2-1 backup rule and how NeoVault offshore cloud backup gives BVI businesses bulletproof protection.Read article 
Article2 Jul 2026Does SEO Really Matter in 2026?Discover how to rank in AI search results (SGE, Perplexity) in 2026. Learn about Answer-First content and Entity SEO with Fresh Mango Technologies.Read article - Article27 Jun 2026Why Your Cyber Insurance Provider Might Reject Your Next Claim (And How to Fix It)Discover why cyber insurance claims get rejected in 2026 and learn how SMBs can protect their policies with MFA, patching, backups, and Cyber Essentials certification.Read article
- Article22 Jun 2026Microsoft 365 Security 101Protect your business with Microsoft Entra and Passkeys. Learn how to ditch passwords and stay secure with Fresh Mango Technologies' guide for SMBs.Read article
Article16 Jun 20267 Mistakes You’re Making with Employee Cyber Security Training (and How to Fix Them)Are you making these 7 common mistakes with employee cyber security training? Learn how to build a "human firewall" and protect your BVI business today.Read article 
Article2 Jun 2026Does Your IT Response Time Really Matter in 2026? The Truth About ProductivityDiscover how IT response times impact business productivity in 2026. Learn about Fresh Mango Technologies' 4-hour SLA and proactive Managed IT services.Read article 
Article28 May 2026Why Everyone Is Talking About Outsourced IT Support (And Why Your Business Needs It Now)Discover why SMBs are switching to outsourced IT support. Learn about proactive maintenance, guaranteed response times, and local BVI expertise from Fresh Mango.Read article 
Article20 May 2026Are You Making These Common Phishing Mistakes? How AI is Changing the Game for BVI Businesses.AI is making phishing harder to spot. Are you making these 9 common mistakes? Learn how Fresh Mango Technologies protects BVI businesses from modern cyber threats.Read article - Article15 May 2026Microsoft 365 Security 101: A Beginner’s Guide to Protecting Your Team on TeamsThink your cloud is a fortress? Learn how to lock the doors with our Microsoft 365 Security 101 guide. Fresh Mango Technologies shows you how to protect your team on TeamsRead article
- Article7 May 202610 Reasons Your Website Isn’t Bringing in LeadsIs your website ghosting potential clients? Discover 10 common reasons your site isn't generating leads and how Fresh Mango can fix itRead article
- Article28 Apr 2026Do You Really Need Offline Backups? The Truth About Protecting Your Data in 2026It is a fair question to ask: Do you really need offline backups anymore?The short answer is: Yes, more than ever.Read article
- Article31 Mar 2026AI and phishingAre You Making These Common Cyber Security Mistakes? How AI and Phishing is much Harder to Spot in the AI ageRead article
- Article24 Mar 20267 Mistakes You’re Making with Microsoft 365 Security (and How to Fix Them)Is your Microsoft 365 security environment a fortress or a screen door? For most small and medium businesses (SMBs)...Read article
- Article4 Sept 2025Unlock Peak Productivity: Why Two (or More!) Monitors Are Your New Best FriendUnlock Peak Productivity: Ever feel like you're constantly alt-tabbing, searching for that one window buried under a mountain of others?Read article
- Article20 Sept 2024Did you forget your Microsoft 365 password?Did you forget your Microsoft 365 password? Here’s how to reset your Microsoft 365 password if you forget it.Read article
Article16 Sept 2024How a Microsoft Phone Scam nearly destroyed a businessHow a Microsoft Phone Scam nearly destroyed a business, and how intervention from Fresh Mango averted disasterRead article - Article8 Feb 2023Top Three Cyber Security TipsHerewith are our main Cyber Security Tips for maintaining the security of your IT systems: patching, TFA and Vigilance.Read article
Article30 Aug 2022Do I Have To Upgrade To Windows 11 Yet?You don’t have to upgrade to Microsoft Windows 11 yet! Windows 10 will remain in support by Microsoft until 2025.Read article 
Article29 Jun 2022A Day in the Life of an IT Support TechnicianI thought it may be interesting to write up what a typical day as an IT Support Technician at Fresh Mango Technologies is like.Read article - Article29 Apr 2022Current Supply Chain and Cyber challengesNetwork switch availability is the biggest concern. Switch lead times are now at four months and prices are increasingRead article
- Article4 Mar 2022The Ideal computer setup from Fresh Mango Technologies (Part 3)In this blog I will set out the ideal setup for your business IT systems. It represents current best practice for small and...Read article
- Article10 Feb 2022Why Hackers HackWhy Hackers Hack - latest blog piece from Fresh Mango Technologies. Victims of hacks and attempted hacks often take it personally. Why me?Read article
- Article10 Feb 2022The Ideal computer setup from Fresh Mango Technologies (Part 2)The ideal setup for your business IT systems. It shows best practices for small/medium businesses, with an eye on cyber security.Read article
- Article10 Feb 2022The Ideal setup for your IT Systems (Part 1)In this blog, I will set out the ideal setup for your IT systems. It represents current best practices for small and medium-sized businesses.Read article
- Article28 Oct 2021Windows 11 has finally arrivedThe newest edition to Windows has finally arrived, Windows 11 was released by Microsoft on 5th October 2021. You can find out more...Read article
- Article25 Aug 2021Custom build PCWe made this video of a custom-built PC for a client in the British Virgin Islands, from Fresh Mango Technologies...Read article
- Article8 Jul 2021Phishing emails WebinarFresh Mango Technologies presents a 20-minute webinar by Guy Phoenix on phishing emails. Well worth a look!Read article
- Article15 Feb 2021Why don’t I have Administrator Credentials on my PC or Laptop?Why don’t I have Administrator Credentials?! The short answer is it is standard IT policy for any professionally managed IT network.Read article
- Article20 Jan 2021Fresh Mango’s Guide to On-premises (physical) servers and Cloud serversWe have written a guide on physical (on-premises) servers and cloud servers, with their pros and cons. See which is right for your business.Read article
Article26 Nov 2020The importance of BackupsDo you backup your data? Do you check it? How confident are you that you could restore your data in the event of a data loss?Read article 
Article29 Oct 2020Why you should leave your computer switched onLeaving PCs switched on is recommeded by Fresh Mango Technologies. Switching a computer off is something of a hangover from the early days.Read article 
Article1 Oct 2020Home working - some additional recommendationsIn this blog piece we will recap some of these and also suggest some further ideas for making your home working life more productive.Read article - Article7 Sept 2020Text Scams IncreasingText Scams Increasing - The texts from EE came from separate mobile numbers. Both stated that my direct debit for my mobile number was...Read article
- Article14 Aug 2020Recent Cyber Frauds highlight the need to remain diligentWe were made aware of two cyber frauds that we were asked to assist with in recent weeks, and thought it would be helpful to share them.Read article
- Article27 May 2020Working from home requirementsWith the move to home working in recent weeks we’ve seen quite a few new types of requirements. I thought it would be helpful to share some of these.Read article
- Article10 Mar 2020What is high-tech?Working in the digital, cyber & IT sector I tend to think of high-technology in computing/electronic terms. Is the digital sector the only high-tech sector?Read article
- Article27 Jan 2020How Did Jack Daniels Do It?I was fortunate enough to visit the Jack Daniels Whiskey Distillery in Lynchburg, Tennessee. I took a guided tour and it was both fascinating and enjoyable.Read article
Article20 Dec 2019The Importance of SOPs in Information TechnologyStandard Operating Procedures (SOPs) first came into common business parlance and usage in the manufacturing industry post-World War II.Read article - Article6 Dec 2019Podcast - Cyber Security on Great Yorkshire RadioCheck out our MD Guy Phoenix on Great Yorkshire Radio discussing cyber security and what SMEs can do to protect themselves.Read article
- Article18 Oct 2019How to reduce your reliance on your IT companyI’m evangelical about ensuring my businesses educate our customers on all matters IT, so you can actually REDUCE your reliance on your IT company.Read article
- Article19 Jul 2019Backing up and protecting your data - the basicsI was asked at a networking meeting recently for recommendations on best practice for backing up a laptop. It was in the context of an...Read article
Article10 Jun 2019Interview with Guy Phoenix, Group Managing Director, on the Harrogate Podcast.In an interview with Truth legal, Guy Phoenix MD talks about his business background and provided recommendations to anyone looking to start a business.Read article - Article3 Apr 2019Free Public wifiHere's a recent v-log on use of free wifi networks- some best practice advice in a short 2-min video! Contact Fresh Mango for more on cybersecurityRead article
- Article7 Feb 2019Why Companies like yours are seeking Cyber Hygiene Training for their staffBy providing cyber hygiene training on operating safely within a cyber context to your staff, you will reduce the potential of attackRead article
- Article24 Nov 2018Email PhishingEmail phishing blog piece from Guy Phoenix at Fresh Mango - how easy it is for even cyber-aware people to click the wrong link.Read article
- Article20 Nov 2018Importance of Processes in all businessesVideo Log from CCS and Fresh Mango MD Guy Phoenix on the importance of processes and training.Read article
- Article20 Nov 2018The Governor's Speech at Fresh Mango's Tenth AnniversaryHis Excellency the Governor of the BVI joined Fresh Mango Technologies for their 10th Anniversary celebration on November 2018. This is his speech.Read article
- Article20 Nov 2018Wifi at Major eventsVideo log from MD Guy Phoenix made during the Austin City Limits music festival in October 2018. If he looks warm it’s because it was!Read article
Article13 Oct 2018The impact on a Brand of a cybersecurity breachThis is the Transcript of my recent video log (The impact on a Brand of a cybersecurity breach) – there are reasons for posting the transcript!Read article - Article20 Sept 2018Upgrades to neoVault cloud backup disaster recovery solutionFresh Mango recently completed upgrades to our cloud backup and disaster recovery solution. New equipment and systems has improved our world-class systemRead article
- Article3 Sept 2018Many thanks!We completed a server room cable-cleanup for a client. Take a look at the before and after pictures of the cables that we sorted!Read article
- Article31 Aug 2017Windows 10 Pro for Workstation PCs - A new edition of Windows!Windows 10 Pro for Workstation PCs will begin shipping on Dell Precision systems with Intel Xeon processors on October 3, 2017. Contact Fresh Mango.Read article
- Article25 Mar 2017Foundations of IT SecurityFoundations of IT Security - professional management of your IT infrastructure is an essential building block for your cyber securityRead article
- Article28 Feb 2017Highly professional serviceFresh Mango has always provided responsive, timely, courteous, and highly professional service and I have no hesitation in recommending them.Read article
- Article15 Apr 2016Website Security: Mossack Fonseca's Achilles HeelHacking the Mossack Fonseca website would have been a simple and well-documented hack.Read article
- Article8 Mar 2016"DROWN" Security VulnerabilityAnother website vulnerability has come to light, called the Drown security vulnerability attack. What is it and what to do about it?Read article
- Article2 Nov 2015Craig Web, Virgin Group IT ServicesThe Fresh Mango Team have been doing some great work in the BVI and really helped us out in our time of need. - Craig WebRead article
- Article2 Nov 2015Calum McKenzie, Folio Corporate ServicesReviews from our clients. Folio have worked with the Fresh Mango team since 2011 and we have found them to be a fantastic team to work with.Read article
- Article2 Nov 2015Elton Georges, BVI OmbudsmanElton Georges, CMG OBE, the BVI Complaints Commissioner, wrote to us following the completion of the Complaints Commissioner website.Read article
- Article3 Mar 2015Victoria Chapman, Captiva GroupI was always impressed by the Fresh Mango with their prompt, efficient and very friendly service provided anytime we needed our IT problems solved.Read article
- Article2 Feb 2015Fresh Mango conducts full IT security auditFresh Mango's BVI office recently conducted a five-day IT security assessment of another BVI company.Read article
- Article8 Jan 2015Children & Technology: Cookies, Webs & TouchscreenThe subject of children and technology tends to be a controversial one, with some aspects of it dividing opinions along unusual demographics...Read article
- Article20 Jul 2014Laptop Buying GuideA question we're always asked in our office is "which laptop should I buy?". Unfortunately, there is no simple answer to this as it varies depending on...Read article
- Article9 Jan 2014Security Case Study: Hacked by Social EngineeringLakhani and Muniz then used Emily's Facebook and LinkedIn connections to send out Christmas cards linked to a compromized website..Read article
- Article29 Apr 2013Making Technology Work For You: GlympseGlympse allows you to share your location in real time with friends or family, essentially using your smartphone as a tracking device.Read article
- Article9 Oct 2012Scareware Malware Hits BVIIn the past 24 hours we've seen a large number (disproportionate number) of infections of a new type of 'scareware' malware attack hitting BVI computers...Read article
Article31 Aug 2012Remotely Accessing a PC with LogMeInHere at Fresh Mango, we use a tool "LogMeIn" to remotely access customers computers and servers. This enables us to provide remote...Read article - Article27 Jul 2012Windows 'Gadgets' Security FlawA serious security vulnerability has been discovered affecting versions of Windows that support 'gadgets' (Windows Vista & Windows 7) ...Read article
- Article4 Jul 2012Formatting WAV Files for Use with Cisco UC500sWhen setting up or updating a Cisco phone system's audio prompts, hold music or other audio file, it's obviously one thing to be able to record...Read article
- Article16 Feb 2012Colin O'Neal, Joma Properties LtdFresh Mango has been a great resource for the growing IT needs of our real estate development company, JOMA Properties Ltd.Read article
- Article26 Sept 2011Joanna Vass, SHRMHighly professional, motivated, and personable team who are quick to respond and solve issues in a timely manner. We trust their integrity and advice.Read article